Terms & conditions

1. About our services

Foamatic Detailing offers car care at your location, including exterior cleaning, interior care, paint refinement, and protection options. Available services depend on your location, vehicle, and the work agreed with our team.

2. Website information and pricing

Packages and prices currently labelled as illustrative or sample are guides. Please confirm the available package, inclusions, total price, and estimated service time with us before arranging a detail. Vehicle size, condition, and requested extras can affect the quote.

Website images and finish demonstrations illustrate the care being described. They do not promise an identical result for every vehicle.

3. Enquiries and appointments

You can book a detailing appointment through our booking form. A selected time is reserved only when the form shows your booking as confirmed. Package prices are starting prices; the final quote depends on your vehicle’s condition and any agreed extras. Contact our team to discuss service requirements or change an appointment.

The contact form prepares an email draft when enabled. You need to send it from your email app for us to receive it. In demo mode, the form does not send a message.

4. Preparing for our visit

Please provide accurate vehicle and address details, and let us know about access restrictions, existing damage, delicate finishes, or anything that may affect the work. Please make sure you have permission for the vehicle to be detailed at the chosen location.

We will discuss safe working space and any water or power requirements when arranging the visit. Please remove personal belongings and valuables beforehand so the areas being treated are accessible.

5. The work and the finish

The appropriate treatment and achievable finish depend on the condition of your vehicle. Some stains, scratches, wear, or existing damage may remain after detailing. Please discuss specific concerns with us before work begins.

Any proposed work outside the agreed package, and its price, should be discussed and agreed with you before it goes ahead. Service times are estimates and may vary with the vehicle and working conditions.

6. Changes, cancellations, and weather

If your plans change, contact us as early as possible. Any cancellation or rescheduling conditions, including any applicable charge, should be made clear before you confirm an appointment.

Weather, access, or unsafe working conditions may mean a doorstep visit needs to be rearranged. If that happens, we will discuss the next steps with you.

7. Payment and service concerns

Payment methods, when payment is due, and any deposit arrangements should be confirmed with the team before your appointment. The current public website does not take payments.

If you have a concern about a service or need to discuss a refund, please contact us with your appointment details and a description of the issue so we can review it with you. These terms do not limit any rights you have under applicable consumer law.

8. Your information

Our privacy policy explains the information involved in enquiries and service arrangements, how the contact form works, and how to raise a privacy question.

9. Questions and updates

If anything is unclear, please use the available options on our contact page before arranging a service. We may update this page as our services develop; the date above shows the latest revision. Any changes to an existing appointment should be discussed with you directly.